Refund policy

Return & Refund Policy

Due to the nature of our products — which are applied directly to the skin — we are unable to accept returns or offer refunds on any purchases. This policy is in place to ensure the safety, hygiene, and integrity of our products for all customers.

In the rare case that your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item, and we will do our best to make it right.

Thank you for understanding and for supporting AVA.